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Intertek Cristal are global leaders in systems and services for brand quality, standards management and related risk management.

We help clients not only to protect their brand through proactive management systems and standards, but also by allowing them to unlock the economic benefits associated with increases in efficiency, quality and productivity.

We deliver bespoke solutions to more than 80 of the world's best travel, tourism and hospitality groups across 50 countries to help them maintain standards in all their global sites. Intertek Cristal has customer confidence, safety and trust at its heart. It employs one of the largest groups of quality, hygiene, safety and security experts in the world, and boasts more than two decades in the field.

We can strengthen your brand by ensuring consistency of quality, standards and risk management in all things you do, no matter how small, from the front desk to water supply and from room cleanliness to food hygiene, across your operations with no exception. Intertek Cristal's solutions and certification offer the protection of effective global brand assurance in a highly competitive market.

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Industries Served

Since its inception, Intertek Cristal has been singularly focused on providing risk management solutions and consultancy to the global travel, tourism and hospitality market. Our team of experts are specialists in managing risk inherent in hotels, restaurants, cruises, destination services, and medical facilities in destination.

Risk Platform

Audit findings and sampling results are managed through our online risk management platform, E-Cristal. E-Cristal allows you to monitor risk levels in real time, schedule corrective actions according to priority through data base access, generate summary reports, view sampling and lab testing results, and view PowerBI-driven dashboards to help visualise the data across all operations


Our international certifications have been recognised for over 20 years as a mark of distinction which reflects the commitment and operational excellence achieved by our clients. Our certifications are based on the premise that legislation and regulatory requirements represent the bare minimum as it applies to due diligence. Our standards also represent an opportunity to be benchmarked against industry peers regardless of the jurisdiction.

Safety whilst you travel

Health and safety has become the number one concern of travelers and is a significant factor in their decision-making regarding travel plans. Communicating a brand's commitment to health, safety and hygiene is critical to developing and maintaining consumer trust. For 20 years, has served as a trusted source of information for the discerning end consumer to consult when searching for independently verified options to stay, eat and interact with whilst they travel.

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