Risk Management Software
Risk Management. Assured.
E-Cristal is an assurance software solution designed to support an end-to-end risk management process specific to the risk inherent to travel, tourism and hospitality.
The E-Cristal portal is designed to act as a hub for the user to see at a glance what action has or needs to be taken that they may want to interact with. This provides a necessary filter to all the information within the system and again allows users to go directly to what is important and save time. It is an integrated data collection, reporting and visualization solution that affords organisations the power and the protection of effectively managing the full spectrum of risk across their operations. This platform was engineered by our subject matter experts that have more than 50 years’ experience in the sector.
Data Visualisation Dashboard
The E-Cristal dashboard utilises PowerBI to create insightful data visualisations of your key performance indicators and allows for real-time monitoring of risk management activity. Each element of your dashboard is designed to provide a dynamic overview of risk management, regardless of the geographical distribution or operational language of your locations.
Audit Management System
Management involvement and commitment to the risk management process requires senior members of the team to be fully briefed on the outcome of the Cristal audits. To ensure that audits are correctly closed out and the hotel senior management understands the audit findings E-Cristal now includes a signoff process that requires a debrief with a responsible person to confirm the audit.
Corrective Action Management
One of the fundamental principles of E-Cristal is the creation of corrective actions that constitute a due diligence position when these are seen to be done and issues rectified. E-Cristal allows the users to attach files or images to a task as evidence of progress or completion. This greatly improves the strength of the corrective action management and also allows remote management to get a far clearer understanding of what has been done and whether it is satisfactory.
Document Management System
The management of documentation in E-Cristal designed to be flexible and allows users with appropriate access rights to upload and tag documents for their colleagues. The system allows them to set clear criteria for the visibility of these documents and ensures the right people only see what they need and what they have permission to see.
