Cristal Learning Hub
Online Hospitality Training
for Consistent Excellence
In today’s competitive hospitality industry, delivering exceptional service is inseparable from maintaining safety and compliance. To provide a consistently superior guest experience, your teams must be equipped with the skills and knowledge to identify risks and respond efficiently.
Cristal Learning Hub, part of Intertek Academy, offers a flexible and tailored online training platform for the hospitality industry. With on-demand courses on key topics such as food safety, hygiene, and infection control, your team can learn at their convenience, anytime, anywhere.
Additionally, you can monitor and track performance, ensuring that every team member stays on course and meets training goals.
Our Courses
| Topic | Course Name | Department | Description | Duration |
|---|---|---|---|---|
| Food Safety | Food Safety Level 1 | Food & Beverage | This training covers the most fundamental concepts of food safety and how to ensure that the food served to customers is safe. | 3 Hours |
| Food Safety | Food Safety Level 2 | Food & Beverage | This course, designed for those who work with food, provides an in-depth understanding of advanced food safety practices. It addresses techniques to minimise contamination risks and ensure food safety in the workplace. | 3 Hours |
| Food Safety | Food Safety Level 3 | Food & Beverage | The Level 3 Food Safety course is aimed at managers in food companies, such as chefs, and provides knowledge on hygiene management and HACCP systems to ensure food safety. | 4 Hours |
| Food Safety | Food Allergen Management | Food & Beverage | This course on food allergy and intolerance management provides essential knowledge and skills to ensure customer safety. It covers everything from basic concepts to emergency procedures, offering comprehensive and practical training. | 2 Hours |
| Food Safety | Good Handling Practices for the Kitchen | Food & Beverage | This course deepens participants' understanding of good handling practices at every stage of food processing. It emphasizes the importance of proper controls and the recording of each process to ensure food safety and regulatory compliance. | 2:30 Hours |
| Food Safety | Good Handling Practices for the Commissary | Food & Beverage | This training equips participants with the tools and knowledge necessary to efficiently manage the reception, storage, and handling of food products in the commissary. | 2:30 Hours |
| Water Safety | Minor Operations for Legionella Control and Prevention | Maintenance | This course explores the minor operations required for the control and prevention of Legionella. Participants will learn about high-risk installations, their characteristics, and how to prevent and control them, ensuring safety and compliance with current regulations. | 6 Hours |
| Pool Safety | Swimming Pool Maintenance | Maintenance | This course provides basic maintenance knowledge to equip participants with the tools needed to manage public swimming pools, ensuring a safe and efficient environment. | 6 Hours |
Platform and benefits
Learn more about the platform and benefits: